PRIVACY POLICY

Last Updated: 31 July 2026

At CB16 Luxury Fragrances, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you visit or shop on CB16.in.

1. Information We Collect

When you use our website, we may collect:

• Name • Email Address • Phone Number • Billing Address • Shipping Address • Order Details • Purchase History • Device & Browser Information • IP Address • Website Usage Data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders • Provide customer support • Send order confirmations and shipping updates • Process refunds and returns • Improve our products and website • Send promotional emails only if you have opted in

3. Payment Information

Payments on CB16.in are processed securely through trusted payment gateways. We do not store your debit card, credit card, UPI PIN, or banking information.

4. Cookies

Our website uses cookies to improve your browsing experience, remember your preferences, and analyse website performance.

5. Third-Party Services

We may use trusted third-party services for:

• Payment Processing • Shipping & Logistics • Website Analytics • Customer Communication • Marketing Automation

6. Data Security

We use reasonable technical and organisational measures to protect your personal information from unauthorised access, misuse, or disclosure.

7. Your Rights

You may request to:

• Access your personal information • Correct inaccurate information • Delete your account (where legally permitted) • Unsubscribe from marketing communications

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: support@cb16.in Phone: +91 91363 03955